IT MINDSET. HUMAN SUPPORT.
A little more order. A lot moreroom to grow. I’m Shinee, a BSIT graduate who trades code for clean processes — building systems that keep clients organized and moving forward.
THE ART OF FOLLOWING THROUGH 01 / 05
MONDAY, MADE MANAGEABLE
Clear priorities. Thoughtful systems. Nothing overlooked.
TODAY’S GAME PLAN Make space for what matters. ✓ Inbox, organized
✓ Clients, welcomed
✓ Next steps, clear
with care, Shinee
A systems thinker. A detail keeper. Your next pair of hands. ✳
LESS FRICTION → MORE FORWARD
BS INFORMATION TECHNOLOGY DEAN’S LISTER · 2022–2026 C2 ENGLISH REMOTE WORK EXPERIENCE
01 / BEHIND THE WORK
Technical roots.People-first thinking. Good support is a system of small things done well.
I’m a fresh BS Information Technology graduate from ACLC College of Tacloban, with hands-on academic experience in web development, database management, and system troubleshooting.
My IT background means I learn tools fast, think in systems, and catch the details others miss. I bring that precision to inbox management, client onboarding, content writing, and admin operations.
With C2-level English and experience in content creation and front-desk operations, I’m ready to grow with a team that values organized, reliable support.
Watch my introduction ↗ 02 / SELECTED WORK
Clear processes.Work you can see. Five projects, from first step to handover. Watch the story. Explore the proof.
All projects 05 Operations Content & growth
01 Seven custom Gmail labels Inbox operations
A place for every message. Email Management System A structured Gmail workflow that connects labels, filters, handling rules, and a daily inbox SOP.
Process & proof 2 images The process Assess Existing Gmail Inbox Identify Email Categories and Priorities Create 7 Custom Gmail Labels Assign Label Colors Configure Automatic Gmail Filters Organize Existing Emails Create Structured Email Action Table Define Email Handling Rules Develop Daily Inbox Management SOP Test Email Filters and Categorization Verify Inbox Organization Finalize System and Client Handover Original project evidence View proof 01 ↗ View proof 02 ↗ Download interactive story ↓ 02 Discovery → welcome → follow-through Client experience
A confident first impression. Client Onboarding SOP & Welcome System A welcome system that carries each inquiry from discovery form to an informed next step.
Process & proof 3 images The process Client Submits Discovery Form Review Submission Notification Add Client to Google Sheets Tracker Set Status to New Lead Send Personalized Welcome Email Share Discovery Call Booking Link Update Status to Welcome Email Sent Track Booking and Send Follow-Up Reminders Update Status to Call Scheduled Prepare Call Notes and Agenda Conduct Discovery Call Record Call Outcome and Next Steps Send Proposal Update Client Status Track Client Progress Close as Won or Lost Maintain Client Tracker for Future Onboarding Original project evidence View proof 01 ↗ View proof 02 ↗ View proof 03 ↗ Download interactive story ↓ 03 Four connected operations views Executive support
The week, brought into focus. Executive Assistant Operations Dashboard One operations dashboard for schedules, tasks, follow-ups, and the daily briefing.
Process & proof 5 images The process Identify Executive Scheduling and Task Management Problems Create Centralized Google Sheets Operations Dashboard Build Weekly Schedule with Meeting and Time Blocks Build Task Tracker with Priorities, Due Dates, Status, and Notes Build Follow-Up Tracker with Contacts, Topics, Deadlines, and Status Create Daily Briefing Sheet for Priorities, Follow-Ups, and Reminders Organize Meetings and Weekly Commitments Assign Task Priorities and Deadlines Track Outstanding Communications and Follow-Ups Consolidate Daily Priorities into the Briefing Sheet Review Task Progress and Update Statuses Maintain Weekly Schedule and Follow-Up Records Document Problems, Solutions, and Outcomes in Case Study Finalize Executive Assistant Operations Dashboard Original project evidence View proof 01 ↗ View proof 02 ↗ View proof 03 ↗ View proof 04 ↗ View proof 05 ↗ Download interactive story ↓ 04 80+ leads across four categories 05 30-day social content calendar 03 / EXPERIENCE
Different roles.The same care. From a welcoming front desk to a remote writing deadline, I bring structure and follow-through.
01
Receptionist June 2026 – Oct 2026 Honda Motor World · Burauen, Leyte · On-site
Provided front-desk customer service, assisting clients with inquiries and daily transactions. Managed appointment scheduling, customer records, and administrative documentation. Coordinated with staff to support smooth daily operations and efficient customer service. 02
Receptionist Assistant Jan 2026 – Mar 2026 Mapi Tacloban · On-site
Delivered front-line customer support, managed appointment scheduling, and handled daily documentation. Maintained a welcoming and organized front desk for clients and visitors. Communicated professionally with clients to support daily administrative operations. 03
Digital Content Writer Dec 2025 – Mar 2026 Habi · Remote
Created clear, engaging content tailored to target audiences and brand voices. Managed multiple writing assignments while consistently meeting deadlines. Adapted tone and messaging to different audiences and content formats. 04
Project Manager Sept 2025 – Dec 2025 ACLC Tacloban · Academic project
Developed an AI-driven chatbot and designed automated response logic for a capstone system. Applied analytical and problem-solving skills throughout system development. Led project coordination to keep deliverables on schedule and to specification.